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Patient Access Coordinator

Full Time

Department: Home Care
Reports to: Director of Patient Access
Starting Rate: $21/hour

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 35 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Patient Access Coordinator who shares this vision.

What Makes This Job Unique:

As Patient Access Coordinator, you are often the first voice someone hears when they reach out to Angela Hospice. You’ll provide a listening ear, offer information, and help those looking to sign a loved one onto Angela Hospice services. This position involves a lot of coordinating, so if you like to problem solve, organize, and keep busy, this career could be a great fit for you.

Your Opportunities


  • Offer kindness and compassion while answering admission/informational phone calls.
  • Engage with prospective patients, families, hospitals and community members, sharing information regarding all aspects of care provided by Angela Hospice.
  • Provide education on the hospice philosophy and services to prospective patients and family members.
  • Schedule hospice admissions and evaluations.


  • Work with Concierge staff and Care Center Admit team to coordinate Care Center admissions or change of designated hospice to meet patient needs.
  • Provide data entry, clerical, and administrative support to the referral department.
  • Coordinate with hospitals or other hospices as needed.


  • Evaluate new referral inquiries to determine appropriateness of hospice care.
  • Manage required paperwork to ensure smooth hospice admissions.
  • Use the electronic medical record system to generate relevant reports.

What You Bring

  • 1 year of healthcare experience required, hospice experience preferred
  • High School degree required, Associates or Bachelors preferred
  • Excellent organization and time management skills
  • Excellent reading, writing, and grammar skills
  • Proficient computer knowledge and skill: Microsoft Office and EMR’s
  • Proficient typing skills required
  • Excellent skills in communication, both verbal and written; problem solving; and interpersonal