Patient Access Coordinator

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 35 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Patient Access Coordinator who shares this vision.

What Makes This Job Unique:

As Patient Access Coordinator, you are often the first voice someone hears when they reach out to Angela Hospice. You’ll provide a listening ear, offer information, and help those looking to sign a loved one onto Angela Hospice services. This position involves a lot of coordinating, so if you like to problem solve, organize, and keep busy, this career could be a great fit for you.

Your Opportunities

• Receives written/faxed inquiries and provides evaluation expertise to assess the appropriateness of referrals
• Confirms necessary paperwork for admit to Care Center
• Performs data entry, clerical/administrative support to referral department
• Updates admissions in computer, contacts hospitals or other hospices as necessary
• Notifies receptionist/Care Center Admit team of admits to Care Center/change of designated hospice
• Provides information to prospective patients, families, hospitals and community regarding all aspects of care provided by Angela Hospice Home Care Inc.
• Answers admission/informational phone calls and explains hospice philosophy and services
• Works cooperatively with all levels of Angela Hospice Home Care and Care Center staff
• Manages reports in EMR pertinent to role
• Schedules hospice admissions and evaluations

What You Bring

• 1 year of healthcare experience required, hospice experience preferred
• High School degree required, Associates or Bachelors preferred
• Excellent organization and time management skills
• Excellent reading, writing, and grammar skills
• Proficient computer knowledge and skill: Microsoft Office and EMR’s
• Proficient typing skills required
• Excellent skills in communication, both verbal and written; problem solving; and interpersonal