More than a job.
Live your purpose.

Patient Access Clinical Coordinator

Full Time

Department: Patient Access 
Reports to: Director of Patient Access
Starting Rate: $36.50/hour

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 35 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Patient Access Clinical Coordinator who shares this vision.

Your Opportunities

  • Reviews referrals to hospice for Home Care or Angela Hospice residence services.
  • Conducts inpatient residence reviews for appropriateness and collaborates with nursing team for a successful admission.
  • Collaborates with referral sources to participate in transitions of care by obtaining information, arranging admissions, ordering DME, and being a clinical resource for patients and families during the referral process.
  • Assists the Director of Patient Access with providing clinical support to the Patient Access Coordinators, Patient Family Liaisons, and Admissions Nurses.
  • Assist with facilitation of sign-on paperwork for patient and families in the inpatient setting.
  • Charts all pertinent information in an electronic medical record.
  • Reviews and follows up on phone calls taken overnight and on weekends.
  • Prepares the discharge for patients with pumps, including coordinating the IV company, with family and assigning RN to set up.
  • Notifies RN/MSW regarding family calls.
  • Confirms and/or corrects in computer last home address, current location, and contact for patient as needed.
  • Orders home care supplies for patients, equipment, durable medical equipment (DME), as needed.
  • Collects intake information, as needed.
  • Orders ambulance and enters as order in EMR, orders equipment and IV therapy, as needed.
  • Notifies discharge planner at hospital of admission time/date confirmation.
  • Works closely with Patent Access Coordinators to schedule same day admissions to improve length of stay.
  • May complete an admission if the need arises.

    What You Bring

    • Graduate of an accredited school of nursing
    • Current Registered Nurse license in the State of Michigan
    • Certified Hospice and Palliative Nurse preferred
    • CPR Certified
    • Hospice experience in an inpatient or home care setting preferred
    • Triage nursing experience preferred
    • Excellent organization and time management skills
    • Proficient computer knowledge and skill
    • Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist
    • Ability to work with little or no supervision
    • Capacity to lift, position and/or transfer patients
    • Auditory and visual skills
    • Proficient interpersonal relations and communicative skills 
    • Knowledge of Federal/State, NHPCO, and CHAP regulations and guidelines
    • Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order