Patient Access Clinical Coordinator

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded over 35 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Patient Access Clinical Coordinator who shares this vision.

Your Opportunities

• Reviews referrals to hospice for Home Care or Angela Hospice residence services.
• Conducts inpatient residence reviews for appropriateness and collaborates with nursing team for a successful admission.
• Collaborates with referral sources to participate in transitions of care by obtaining information, arranging admissions, ordering DME, and being a clinical resource for patients and families during the referral process.
• Assists the Director of Patient Access with providing clinical support to the Patient Access Coordinators, Patient Family Liaisons, and Admissions Nurses.
• Assist with facilitation of sign-on paperwork for patient and families in the inpatient setting.
• Charts all pertinent information in an electronic medical record.
• Reviews and follows up on phone calls taken overnight and on weekends.
• Prepares the discharge for patients with pumps, including coordinating the IV company, with family and assigning RN to set up.
• Notifies RN/MSW regarding family calls.
• Confirms and/or corrects in computer last home address, current location, and contact for patient as needed.
• Orders home care supplies for patients, equipment, durable medical equipment (DME), as needed.
• Collects intake information, as needed.
• Orders ambulance and enters as order in EMR, orders equipment and IV therapy, as needed.
• Notifies discharge planner at hospital of admission time/date confirmation.
• Works closely with Patent Access Coordinators to schedule same day admissions to improve length of stay.
• May complete an admission if the need arises.

What You Bring

• Graduate of an accredited school of nursing
• Current Registered Nurse license in the State of Michigan
• Certified Hospice and Palliative Nurse preferred
• CPR Certified
• Hospice experience in an inpatient or home care setting preferred
• Triage nursing experience preferred
• Excellent organization and time management skills
• Proficient computer knowledge and skill
• Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist
• Ability to work with little or no supervision
• Capacity to lift, position and/or transfer patients
• Auditory and visual skills
• Proficient interpersonal relations and communicative skills 
• Knowledge of Federal/State, NHPCO, and CHAP regulations and guidelines
• Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order