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Home Care Clinical Manager
Full Time

Department: Home Care
Reports to: Chief Clinical Officer

You can make a difference every day as part of Angela Hospice’s exceptional team. Angela Hospice was founded 35 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.

We’re looking for a Home Care Clinical Manager who shares this vision.

Primary Duties and Responsibilities

  • Follows established standards of nursing practice and Angela Hospice Home Care, Inc. policies and procedures.
  • Coordinates patient’s care with Medical Director and/or Nurse Practitioners or other physicians involved in patient’s care plan.
  • Supervises the day-to-day operation of patient care teams at all locations, including home, nursing home, assisted living or general in-patient facilities.
  • Supervises the admission/discharge process for all patients and scheduling for all clinical disciplines.
  • Supervises Clinical Coordinators, Referral Center, and nursing team members.
  • Conducts bi-weekly Interdisciplinary Group conferences, or assigns an alternate, and participates in committees that directly affect the home care clinical area.
  • Coordinates total continuum of patient care: medical, therapeutic, spiritual or bereavement under the Interdisciplinary Group Team (IDG).
  • In summary, reviews and resolves concerns from staff, patients and families, and referral sources as they arise.
  • Pursues on-going continuous professional development and education in health care, administrative, and management areas.
  • Provides leadership and knowledge of clinical skills necessary for the support of the nursing staff.
  • Serves as a liaison between staff, patient. and physician as needed.
  • Communicates with Home Care Clinical Manager on a regular basis.
  • Provides education support and supervises peers during the orientation process and beyond.
  • Supports the new employee process and mentors all staff through a mentor program.
  • Handles initial complaints from staff, patients, and families, and forwards to appropriate person.
  • Works with Infection Control, Quality Outcomes, and Employee Relations to review, evaluate, and follow-up on all reported patient and employee incidents (via incident reports).
  • Conducts annual performance evaluations of pertinent staff, and monitors activities and quality of work.
  • Maintains and evaluates compliance with state/federal regulations, NHPCO standards, Medicare Conditions of Participation, CHAP accreditation, and all other applicable standards and guidelines.
  • Identifies own educational needs to keep current and upgrade knowledge and skills via workshops, seminars, and self-study.
  • Uses established confidential communication channels to communicate pertinent information.
  • Assists in maintaining a safe, neat, and clean environment, reporting any suspected deficiency.
  • Assures the comfort, privacy, and dignity of each patient, and interacts with residents patients/families and team members in a manner of warmth and promotes a caring environment.

What You Bring

  • Able to actively advocate within the Patient/Resident first philosophy
  • Current Michigan nursing license
  • Graduated from an accredited nursing program, Bachelors preferred
  • Preferably, current hospice certification
  • Previous hospice, administrative experience in an inpatient or home care setting or equivalent with a sound clinical knowledge base
  • Excellent organization, time management, and managerial skills
  • Excellent reading, writing, grammar, and mathematics skills
  • Proficient computer knowledge and skill
  • Proficient interpersonal relations and communicative skills: with staff, patients, family members, physicians, all team members, and public relations
  • Auditory and visual skills
  • Ability to work with little or no supervision
  • Cooperative, team manner with leadership abilities
  • Satisfactory completion of post-offer requirements, pre-employment physical, and a criminal background check
  • Knowledge of Federal/State, NHPCO, and CHAP regulations and guidelines, including patient rights, confidentiality, and HIPAA

Please note: The Centers for Medicare and Medicaid Services (CMS) is requiring COVID-19 vaccination for staff within all Medicare and Medicaid-certified facilities. This policy applies to Angela Hospice and our employees.